Hospitality Solution
Hospitality Solution:
Find the right staff that will excite your customers
Finding suitable staff in the field of tourism has special characteristics. The need for mass recruitment and the difficulty of replacing individuals in high-season periods, make the need of quick and acqurate identification of suitable candidates particularly important.
Attract candidates with an exciting, engaging experience
Identify the candidates who demonstrate the highest potential to provide an excellent customer service experience and to complete their work thoroughly and conscientiously.
Identify
quickly which of your candidates have the skills required in roles such as front-desk, cooking, booking management, event organization through our specialized methodologies.
Specialized
job focused behavioral assessments will provide you with the data you need to assess behaviors that are important in hospitality roles.
Methodologies
such as ability tests, English language tests,and video interviews, will help you identify the right people through an objective and candidate friendly process.
Results that have value
Customer service representatives who had high scores on SHL tests are
73%
more likely to
effectively handle a difficult customer
11%
more likely to be characterized as
active employees
14%
more likely to show responsibility and professional behavior