Competency Framework Design: Create a common "language" throughout the organization
A competency framework allows organizations to align individual behaviors to group or corporate goals. It specifies the requirements for good performance in a given role, thereby facilitating end-to-end talent management practices, from identifying job-relevant competencies to engaging talent assessment tools to managing performance.
Competencies are defined as 'sets of behaviors that are instrumental in the delivery of desired results' (Bartram et al, 2002). In the business context, they are behaviors that support the achievement of goals and are aligned with the organization's strategy.
Benefits of a Competency Framework
SHL Universal Competency Framework (UCF)
Utilization of UCF throughout the work cycle
Following SHL's award-winning research "The power of context in driving leader success", we combine the UCF with the classification of the 27 Contextual Leadership Challenges that organizations face. This classification is now a key factor in designing a competency framework and is utilized during the visioning stage with senior executives to ensure that competencies align with the organization's core challenges.